Please keep in mind that all nails are hand crafted, labeled, packaged, and shipped by one person. Please allow time for creating and shipping! You can cancel your order and receive a full refund within 24 HOURS. After this, Strictly NO CANCELLATIONS will be made. After 24 hours I start to process and fulfill your order. Please allow up to 3 weeks for custom nails to be created due to a high order volume. You will receive an email once your purchase has been shipped. Our custom Press-on Nails are Non-Refundable under any circumstance. Once they are Shipped we will provide The tracking information to you. We are not responsible for the products after they are mailed.