www.flojonails.com NEW Nail Mail Subscription available. Salon quality press on nails, made to order, handmade with love in the UK, 3+ weeks wear time!
WHEN WILL MY ORDER BE SHIPPED? Once we receive your order we get to work as soon as possible to ensure you receive your nails quickly. All Flojo Nail Sets are custom made to your order. Our current processing time to create the nails is 5-7 working days, and will therefore be shipped within 5-7 working days of order placement. HOW LONG DOES DELIVERY TAKE ONCE MY ORDER IS SHIPPED? We ship exclusively through Royal Mail. UK CUSTOMERS: Royal Mail 2nd Class (2-5 Working Days Delivery) INTERNATIONAL CUSTOMERS: Royal Mail International (6-7 Working Days Delivery) Please note, due to US postal issues and the current Covid-19 situation we cannot guarantee this delivery time for international deliveries. Most customers are receiving their nails within 3-6 weeks. Please note, due to Covid-19 we are currently not offering any tracked shipping services. Shipping costs are calculated on checkout. Our shipping fees include all shipping, packaging, and handling costs. No hidden charges here! SHIPPING POLICY When an order is shipped, you will receive an Order Fulfilment email. If a package becomes missing, Flojo Nails are not held responsible. If a package is returned to Flojo Nails due to incorrect or insufficient customer information, including but not limited to; incorrect name, missing address details, etc. a reshipment can be done at the cost of the customers. Packages returned to Flojo Nails will not be automatically re-shipped. RETURNS As Press On Nails are a custom and wearable product it is not sanitary to accept returns and therefore Flojo Nails will not accept any returns. All sales are final. Refunds will not be issued for any reason. REFUNDS Refunds will not be given for any reason once payment has been made. This is with the exception of Flojo Nails issuing a refund due to an order not being able to be fulfilled for any reason, including but not limited to; personal circumstances, illness, order overload, etc.